Support
Questions, problems or feedback? Write to us and a person will read it.
Email us
If something isn’t working, tell us your iPhone model, iOS version and what happened. Please don’t send card numbers or passwords.
For privacy questions or requests about your data, write to privacy@yabidi.com.
Common questions
I didn’t get my sign-in code
It can take a minute. Check your spam folder and that the address is spelled right. You can ask for a new code after 60 seconds, and each code works for 10 minutes.
The app says there’s no connection
yabidi keeps your data on our servers, so it needs the internet. Check Wi-Fi or mobile data and try again. Changes you made just before the connection dropped are sent when it’s back, as long as the app stays open.
I’m not getting reminders
Make sure notifications are allowed for yabidi in the iPhone Settings app, under Notifications. Then check which reminders are turned on in yabidi, under Profile › Notifications.
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple Account. On your iPhone, open Settings, tap your name, then tap Subscriptions.
How do I export my data?
In yabidi, open Profile › Data › Export my data to save or share a CSV file with all your transactions.
An assistant reply looks wrong
Tap Report under the reply, or email us. The assistant is AI and can make mistakes; the numbers in your plans come from yabidi’s own calculations.
How do I delete my account?
You can do it in the app in a few steps.